Our operations support teams help keep everything in our operations running smoothly. This is how we deliver the levels of service our customers expect.
Roles supporting our operations range from leadership to customer experience across all levels.
-
Whether they’re managing a service centre, region or operations support team, we look to our leaders to inspire and motivate their teams to succeed. They role model our values and support their team's development, making sure they give our customers a great experience, and deliver on our business priorities together.
-
So many teams help us deliver a great customer experience across Northern America and Canada.
- Service planning teams schedule and prioritise our equipment servicing so it’s ready for the next customer.
- Fleet and logistics planning teams make sure we have the right vehicles to get equipment where it needs to be and at the right time.
- Our customer service teams support customers with their queries or issues, working with various teams across the business.
- And crucially the billing team are there to wrap everything up, making sure contracts are managed and invoiced correctly.
-
We’re always looking for operational excellence so our customers have a great experience. Reviewing and improving our processes and implementing the changes across our operation is crucial. We’re here to improve the day-to-day work of our operations colleagues, helping them save time, drive quality, reduce risk and ultimately deliver against their key measures.
-
We’re growing, we’re innovating, we’re accelerating transition. New products, people, applications and solutions mean we need to manage how we introduce new products into our operations across Northern America and Canada.
The new product introduction team focus on our newest products, such as Stage V generators, battery energy storage solutions, compressors and steam boilers. They proactively identify and resolve any challenges that may stop us from successfully getting these products into operation and to our customers.
We also have our support functions teams: HR, Finance, IT, Legal and Marketing.
Studies have shown that some groups of people, like women, are less likely to apply for a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our roles, we encourage you to apply. You might be just the person we’re looking for. Bring your energy. Grow your career. Read more about equity, inclusion and diversity at Aggreko.
Where we work
Our operational support teams are primarily based in one of our office locations or larger service centers with office space. We support hybrid working, so while you’ll be based out of your nearest location, you will spend time working remotely from home and other locations in North America and around the world, if that’s needed for your role and it’s something you’re looking for.
Office locations
- Houston, TX
- New Iberia, LA
Large service centres
- Chicago, IL
- Miami, FL
- Atlanta, GA
- Los Angeles, CA
- Houston, TX
- Toronto, ON
- New Iberia, LA
Smaller service centres
- Nashville, TN
- Denver, CO
- Kansas City, MO
- Cincinnati, OH
- Calgary, AB
- Phoenix, AZ
Ways to develop your career
Workday learning
Access to over 18,000 on-demand learning courses, videos, and programmes via our dedicated learning management system.
Development discussions
Ongoing development conversations with your line manager.
Tuition support
Financial support for recognised job-related qualifications.
Recruitment process
Apply
Apply online for a role. You may be asked for your CV and to answer a few questions about why you’re interested in joining us.
Recruiter call
A 30-45 minute call with one of our recruiters. We’ll ask about your experience, current situation, salary expectations and why you’re interested in the role at Aggreko. We’ll tell you more about Aggreko and answer any questions.
Manager interview
This 30-45 minute interview will either be face-to-face or held virtually using Teams. It will be a competency-based interview, where the hiring manager will ask about your experience and invite you to talk about different examples of work you’ve done.
Interview and optional site tour
This 60-90 minute interview will be a skill and competency-style interview, where the hiring manager will ask about your experience and invite you to talk about different examples of work you’ve done. It’s also a chance to look around the site, to see where you would be working.
Offer
If you’re successful, your recruiter will discuss the offer we would like to make before confirming it in writing, ready for you to accept.
Why join us
Safety and wellbeing
Nothing is more important than the safety of our colleagues and customers. That’s why we invest heavily in our safety culture and focus on physical and mental wellbeing.
Equity, diversity and inclusion
We're proud to hire people from all walks of life. We also encourage everyone to be themselves at work because we know that’s how we do our best.
Career development
Our expertise is what customers rely on to solve their problems, which is why we put a huge amount of focus on skills and learning.
Rewards and benefits
It’s not just our pay that’s competitive. Our wide range of benefits help support you and your family through each stage of life.