- Melbourne
- Full time
- Posted 24 days ago
- JR14440
- Regular
- Support > Customer service and sales operations
We're the global leader in providing energy solutions that help businesses grow and communities thrive.
We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.
We are hiring immediately for a Hire Co-ordination Specialist to join our team in our Braeside office. This role will help us to power progress for our customers.
Why Aggreko? Here are some of the perks and rewards.
- Work from home or in a local service centre based in Braeside, Victoria.
- Competitive compensation.
- Bonus program.
- Paid training programs and tuition reimbursement.
- Safety-focused culture.
- Community volunteering program.
- A range of career development opportunities.
What you’ll do:
- Handle incoming customer calls to address equipment, service, or contract issues.
- Maintains and supports customer and supplier relationship(s)and handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Locate and coordinate supplies from internal and external sources to fulfil orders in a cost effective manner.
- Supports the sales function with regards to customer orders, post-order follow-up activities and in expediting the process as well as generate sales leads.
- Where necessary, translates customer requirements across multiple systems, ensuring the operational teams are well versed in customer requirements.
- Contracts management into Aggreko system.
You’ll have the following skills and experience:
- Minimum of 5 years of relevant Customer Service experience.
- PC literary in a Microsoft environment and ERP system.
- Proven Customer focus with a strong sense of urgency for creative solutions.
- Acute attention to detail.
- Strong interpersonal and stakeholder management experience.
- Exposure to Salesforce CRM systems would be an advantage.
If you're ready to take on a challenging yet rewarding role in a dynamic environment, apply now to be a part of our dedicated team at Aggreko.
Bring your energy. Grow your career.
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Equity, diversity and inclusion at Aggreko
We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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