- New Iberia, LA
- Full time
- Posted 4 days ago
- JR15340
- Regular
- Support > Asset performance management
At Aggreko, we provide energy solutions so communities can thrive, and businesses can grow. We bring power, heat and cooling to customers and communities wherever they need it. We are hiring immediately an Operations Monitoring Specialist - which will help us power progress for our customers.
Why Aggreko? Here are some of the benefits and rewards.
Competitive compensation package
Annual bonus program tied to company and individual performance
No cost medical plan option available
Paid training programs
Career growth opportunities and tuition reimbursement
Safety-focused culture
What you will do:
You will work a 7-on, 7-off rotating shift at the Remote Operations Center (ROC) in New Iberia, LA, providing 24/7 technical support on Aggreko equipment performance, operation, and maintenance
Monitor, analyze, and diagnose incoming alarms, following established troubleshooting protocols for effective issue resolution
Utilize Aggreko’s Remote Monitoring (ARM) system to track power, air handling, and temperature control equipment performance
Proactively report malfunctions, notify customers of irregularities, and ensure timely issue resolution for greater satisfaction
Track alarm events using Tracker Technology, document incidents, and incorporate field technician feedback to enhance processes
Conduct honest appraisals, recommend improvements, and share insights in regular meetings with relevant departments
We are experts, which means you will have the following skills and experience:
Associate degree from two-year college, technical school, or equivalent years of experience
Must have 5-7 years of experience working on power generators, commercial HVAC equipment, and/or oil free air compressors, performing inspections, maintenance, and/or repairs
Excellent phone etiquette and customer service skills
Ability to perform regular data analysis preventing equipment failures
Ability to use web-based SCADA type systems, ERP systems (MOVEX) and analytical tools such as ABI or equivalent
We recruit the best talent. Apply now and help us keep the power on.
#LI-HT1
Equity, diversity and inclusion at Aggreko
We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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